Contact information

Last updated: July 30, 2026

Urban Ummati is operated by Zaynaab Inc.

For questions about our products, orders, shipping, returns or website, please contact us using the information below.

Business name: Urban Ummati
Legal operator: Zaynaab Inc.
Email: social@urbanummati.store
Telephone: +1 647-581-7866
Business address: 5063 North Service Road, Suite 200, Burlington, Ontario L7L 5H6, Canada

When contacting us about an existing order, please include your order number and the email address used during checkout.

Please do not send returns to the address above without first receiving written return authorization and instructions from Urban Ummati.

For return and refund requests, please review our Return and Refund Policy. For delivery-related questions, please review our Shipping Policy.

We will make reasonable efforts to respond to customer enquiries as promptly as possible during normal business operations.